Mu Jian, Jerry Chow Tong Wooi. The Factors that Influence Higher Education Institutions (HEIs) Students’ Satisfaction Level towards Students Affair Management System (SAMS) in China & Malaysia. IJSBAR. 2022;62(2):399-412. Accessed January 11, 2026. https://www.gssrr.org/JournalOfBasicAndApplied/article/view/14141