TAROREH, Jannete Elisabeth; RANTETAMPANG, A. L.; ZAINURI, Agus. The Relation between the Quality of Service and the Level of Satisfaction on Inpatienst at Abepura Regional General Hospital. International Journal of Sciences: Basic and Applied Research (IJSBAR), Jordan, v. 31, n. 3, p. 255–266, 2017. Disponível em: https://www.gssrr.org/JournalOfBasicAndApplied/article/view/6982. Acesso em: 12 jan. 2026.