WARKAWANI, Fiktor Mikhael; MSEN, Yermia; RANTETAMPANG, A. L. Performance of Jayapura General Hospital used Balanced Score Card on Year 2015 and 2016. International Journal of Sciences: Basic and Applied Research (IJSBAR), Jordan, v. 36, n. 5, p. 174–192, 2017. Disponível em: https://www.gssrr.org/JournalOfBasicAndApplied/article/view/8362. Acesso em: 18 sep. 2025.