Y. GAKPO , Maxwell D.; I. ANAFURE , Aaron; K. MENSAH , John. Operational Risk Management Systems Implementation in Ghanaian Banks: The Critical Success Factors. International Journal of Sciences: Basic and Applied Research (IJSBAR), Jordan, v. 55, n. 1, p. 59–70, 2021. Disponível em: https://www.gssrr.org/JournalOfBasicAndApplied/article/view/12048. Acesso em: 13 sep. 2025.