ESPLAGO, Tracy Anne; INHAYNES, Stephanie; SAN PEDRO, Carla Selina. Service Quality Assessment of Cebu Pacific: The DLSU-D BS Tourism Management Experience. International Journal of Sciences: Basic and Applied Research (IJSBAR), Jordan, v. 58, n. 1, p. 147–162, 2021. Disponível em: https://www.gssrr.org/JournalOfBasicAndApplied/article/view/12583. Acesso em: 4 nov. 2025.