J. L. Pimentel, “Some Biases in Likert Scaling Usage and its Correction”, IJSBAR, vol. 45, no. 1, pp. 183–191, Apr. 2019, Accessed: Feb. 03, 2026. [Online]. Available: https://www.gssrr.org/JournalOfBasicAndApplied/article/view/9874