Krisnasari Dwi Marlati, et al. “Analysis of Patient Satisfaction Levels for Emergency Room Services at North Jayapura Health Center, Jayapura City, Papua Province”. International Journal of Sciences: Basic and Applied Research (IJSBAR), vol. 67, no. 2, Mar. 2023, pp. 206-27, https://www.gssrr.org/JournalOfBasicAndApplied/article/view/15534.