Analysis of the Effect of Human Resource Development on Nurse Job Satisfaction at the Regional General Hospital (RSUD) of Pangkep Regency

  • Rahmy Wardiningsih Department of Administration and Health Policy, Faculty of Public Health, Hasanuddin University
  • Darmawansyah Darmawansyah Department of Administration and Health Policy, Faculty of Public Health, Hasanuddin University
  • Muhammad Asdar Department of Management, Faculty of Economics and Business, Hasanuddin University
Keywords: Training, Management Support, Internal Interactive Communication, HR Maintenance, Management, Develop a service culture, Job satisfaction, Nurses.


Background,health is a healthy condition, both physically, mentally, spiritually and socially, which enables everyone to live productively socially and economically as an investment for the development of socially and economically productive human resources. The purpose of this study was to analyze the effect of the development of Human Resources (HR) on nurse job satisfaction at the Regional General Hospital (RSUD) in Pangkep Regency. Research method used is quantitative research with analytic observational type with Cross Sectional Study design which is a research design that studies the dynamics of correlation and association between independent variables (training, management support, internal interactive communication, HR management, and service culture development) with variables dependent (job satisfaction) at the same time. The results of the study showed that training was the most influential HR development factor for nurses' job satisfaction in Pangkep District Hospital in 2019 with an Exp (B) value or an odds ratio of 1.790 which means nurses with sufficient training tend to be 1.790 times more satisfied than nurses with training which is classified as less and because the value of B is positive, the training has a positive influence on job satisfaction. Conclusion that there are influences between the factors of training, management support, internal interactive communication, HR maintenance management, developing a service culture for nurse job satisfaction in Pangkep Hospital.To improve and maintain the work satisfaction of health workers in this case nurses at Pangkep District Hospital need to improve the provision of optimal training for nurses in order to improve nursing performance.


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