Needs of Japanese Language Proficiency Perceived by Multinational Organization Employees

Abstract

The purposes of this study were 1) to investigate needs of Japanese language proficiency in multinational organization employees, and 2) to study additional suggestions from respondents. The research samples were 80 employees working in multinational organizations in Bangkok derived through Simple Random Sampling technique. The instruments used for collecting the data were the rating-scale and open-ended questionnaire. Frequency, percentage, mean, standard deviation and content analysis were used for data analysis. The findings were needs of Japanese language proficiency in multinational organization employees was at the highest level. The highest needs of Japanese language proficiency in multinational organization employees were Speaking and the lowest needs were Writing. The additional suggestions were as follows: 1) Employees should be trained on expressing ideas with critical and analytical discussion; 2) Employees should be trained on reading and summarizing the documents and then presenting them through a form of writing and presentation; and 3) Employees should be taught to understand Japanese community and cultural aspects.