The Effect of Transformational Leadership and Employee Engagement on Employee Performance Mediated by Organizational Citizenship Behavior (A Study at the State Bank of Indonesia Tulungagung)
Keywords:
Transformational Leadership, Employee Engagement, Employee Performance, Organizational Citizenship BehaviorAbstract
The objectives of this study are transformational leadership in employee performance, employee involvement in employee performance, transformational leadership in organizational citizenship behavior, and employee involvement in organizational citizenship behavior. It is about analyzing the impact of involvement, transformational leadership on the behavior of an organization's citizenship through employee performance, and employee involvement. Employee Performance Mediated Organizational Citizenship and Organizational Citizenship Behavior Regarding Employee Performance. The approach in this research is positivistic with quantitative methodology, with the population being employees of Bank Negara Indonesia (BNI) Tulungagung as many as 311 employees with a total sample of 76 respondents. The data analysis method used in this study is path analysis. The results of the analysis show that transformational leadership affects employee performance, employee involvement affects employee performance, and transformational leadership influences the organization's civic behavior. is showing. The results of the analysis show that organizational citizen behavior has an impact on employee involvement, employee performance mediated by organizational citizen behavior has an impact on transformational leadership, and employees mediated by organizational citizen behavior. Explaining the impact of employee involvement on performance Organizational citizen behavior affects the Employee performance of Bank Negara Indonesia (BNI) Tulungagung.
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