A Review of Online Interpersonal Relationship; Coherent Taxonomy, Motivation, Open Challenges and Future Recommendations

  • Andaleep Sadi Ades Department of Media Studies, Faculty of Social Science / Umm Al-Qura University, Mecca Department of Communication, Faculty of Modern Languages and Communication, University Putra Malaysia, Malaysia
  • Siti Zobidah Omar Institute for Social Science Studies (IPSAS) & Department of Communication, Faculty of Modern Languages and Communication/ University Putra Malaysia, Malaysia
  • Nor Azura Adzharuddin Department of Communication, Faculty of Modern Languages and Communication, University Putra Malaysia, Malaysia
  • Wan Anita Binti Wan Abas Department of Communication, Faculty of Modern Languages and Communication, University Putra Malaysia, Malaysia
Keywords: Online social interaction, online friendship, online relationship, online interpersonal relationship, online interaction.

Abstract

Social interaction has experienced dramatic changes since the launch of online platforms. Both online friendship and online relationship are new forums of interpersonal relationship and communication. The aim of this review paper was to map a landscape and systematically review past studies that examine the online interpersonal relationship. It introduced taxonomy, highlighted motivations, open challenges, limitations and direction for future studies. The researcher searched the keywords ‘‘online interpersonal relationship’’ or ‘‘online social interaction’’ or ‘‘online interaction’’ from three databases; Web of Science, Scopus and Science Direct to find the relevant articles. 107 articles were selected from the database searches. Introduction to taxonomy was divided to five categories; education category (20/107), psychological (22/107), business (24/107), privacy (27/107), and establishing and maintaining the relationship, which contained (14/107). The paper analysed “the maintaining the relationship” category and gave a brief description of these studies. The review highlighted important information for future studies. 

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Published
2018-12-07
Section
Articles