SILVA, A. da .; GIL, M. M. .; DUARTEC, E. . Service Innovation | A Service Blueprinting for Industry4.0. International Journal of Sciences: Basic and Applied Research (IJSBAR), [S. l.], v. 52, n. 2, p. 33–49, 2020. Disponível em: https://www.gssrr.org/index.php/JournalOfBasicAndApplied/article/view/11328. Acesso em: 30 apr. 2024.