L. PIMENTEL, J. Some Biases in Likert Scaling Usage and its Correction. International Journal of Sciences: Basic and Applied Research (IJSBAR), [S. l.], v. 45, n. 1, p. 183–191, 2019. Disponível em: https://www.gssrr.org/index.php/JournalOfBasicAndApplied/article/view/9874. Acesso em: 5 may. 2024.