Determinants and Countermeasures Strategy of Stock out High on Drug Use in the Abepura General Hospital

Abstract

This study aims to determine: (1) To determine the level of knowledge and engagement of staffs Abepura hospital pharmacy in the selection process of pharmaceuticals in Abepura IFRS. (2) To determine the level of knowledge and staffs engagement in installation Abepura hospital pharmacy in the planning process of pharmaceuticals in Abepura IFRS. (3) To know level of knowledge and engagement of staffs Abepura hospital pharmacy in the process of procurement of pharmaceuticals in Abepura IFRS. (4) To determine the level of knowledge and staffs engagement Abepura hospital pharmacy distribution process of pharmaceuticals in Abepura IFRS. (5) To determine the level of knowledge and employee involvement Installation Abepura hospital pharmacy in the evaluation process which includes recording and reporting in IFRS Abepura. (6) To know the strengths and weaknesses based on SWOT analysis in Abepura hospital pharmacy installation. (7) To determine the opportunities and threats based on SWOT analysis in Abepura hospital pharmacy installation. This study was conducted installed Abepura Hospital Pharmacy. Data taken with data collection by filling the questionnaire chief clerk pharmaceutical Installation Abepura Hospital, with the data needed for research and observation techniques done by observation and recording with a direct review of the factors internal and external to the Abepura hospital pharmacy installation. Analysis of the data used is descriptive qualitative analysis.

The results showed that the pharmaceutical supply management process involves less labor Pharmacy Installation and knowledge of management of the drug in Abepura IFRS employee is still lacking and SWOT analysis states that the Abepura hospital pharmacy installation has been able to compete in the market competitive rivalry. Based on the SWOT analysis, Abepura Hospital Pharmacy Installation can take advantage of existing strengths and opportunities and minimize weaknesses and threats. Strategies that can be done consists of: (1) Strategy SO (Strength Opportunities) include market share, strengthen cooperation with institutions of health providers and governments. (2) Strategy WO (Weakness Opportunities) that increase customer loyalty and improve product quality and improve service procedures. (3) Strategy ST (Strength Treats) consists of cooperating with other hospitals, define your target market, and improve quality of service. (4) Strategy WT (Weakness Treats) is increasing promotion through various media and establish quality of service to users or BPJS Jamkemas program.